About the handling of personal information

We handle the personal information of customers using them carefully as follows.

Our basic stance on personal information

In accordance with the purpose of the Personal Information Protection Act so that you can use our company with peace of mind, by establishing a protection system for personal information that is acquired, managed and used, practice of corporate activities that can gain credibility and trust from society widely We will strive to

Privacy policy

1) Compliance with laws and regulations We will comply with laws and regulations that apply to personal information in the course of handling personal information, and strive to protect personal information held by our company.

2) Collection and Use of Personal Information The purpose of use of personal information will be clearly defined in advance, and the collection and use of personal information will be provided to the extent necessary by lawful and fair means.
We ship and catalog information such as your name, address, phone number, fax number, e-mail address, personal information on date of birth, and status of transactions with our company through our mail order service, etc. We will use it for sending newsletters, sending DMs, etc., providing information on products and services, managing credit related to transactions, and managing debts / collections.

3) Provision of personal information Except for joint use by our group companies listed below, we will not provide personal information to third parties unless we obtain legal consent, etc. without obtaining your consent. There is none.

4) Outsourcing of personal information When outsourcing the handling of personal information held by the company, the company will conclude a contract for personal information protection and strictly manage and provide guidance.

5) Management of personal information We will strive to prevent unauthorized access, loss, falsification and leakage of personal information held.

6) Inquiries about personal information We will respond appropriately when there is a request such as disclosure, correction, deletion, etc. from the customer itself regarding personal information held.

7) Internal system for personal information We maintain an internal system for the protection of personal information and strive for continuous improvement.


Inquiry about personal information

Vortex Corporation Mail clerk
Postal code: 064-0807
Street address: 5-1-16 Minami7-jonishi, Chuo-ku, Sapporo, Hokkaido
TEL: +81-11-252-9788
E-mail: info@vortex-24.com
FAX: +81-11-252-9288